Everly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, Natalist, and Everly Diagnostics. We've set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey. Our infrastructure guides the full testing experience with the support of a national clinician network that's composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry's biggest problems. The registered nurse is responsible for providing clinical care to support all clinical programs within Everly Health (including Everlywell, Natalist, and Everly Health Solutions). The core objective for RN is to deliver high-quality, consistent clinical support in an innovative telehealth setting. We aim to increase access to diagnostic testing in a safe, medically responsible manner. This position will primarily involve working within a broader clinical care setting to assist with fundamental tasks related to providing excellent patient care in a virtual setting. The ideal candidate for this position should be able to successfully manage multiple responsibilities. What You’ll Do:

Support the clinical team in development of educational resources and care coordination protocols for patients.
Address patients' questions and concerns regarding their health, results, treatment plans, and prescribed medications via phone outreach
Deliver lab results and provide information on treatment solutions
Utilize standardized triage protocols and clinical judgment to prioritize patient care needs
Refer patients to appropriate levels of care, including emergency services, primary care providers, or specialists, as necessary
Document triage assessments and decisions accurately and comprehensively.
Ensure completion and reconciliation of patient intake information
Facilitate medical documentation
Provide follow-up with patients after consultation as appropriate
Responsible for indexing of clinical patient records as requested
Review & interpret immunization titers
Document interpretation according to protocols
Complete chart audits for process and health outcomes related to program goals as needed for the clinical team

Who You Are:

Bachelor's Degree in Nursing or similar field from an accredited college or university; or equivalent professional experience.
Licensed Registered Nurse (RN); multistate licensure preferred
Five years of professional clinical, nursing, or related experience; virtual/telehealth experience preferred.

Skills & Abilities Required:

Understanding of broader clinical environment and alternative venues for care like telehealth.
Understanding of HIPAA regulations and privacy policies
Experience using diverse technologies, such as: Trello, Slack, & Google Docs. Proficiency in Microsoft Office or equivalent applications required
Able and willing to learn/adjust to changes in protocols and/or workflows
Ability to manage multiple priorities and respond in a timely manner
Ability to execute under accelerated timeframes and quickly adapt to changes in priorities
Excellent interpersonal skills
Excellent telephonic communication skills. Effectively able to communicate with clinicians, colleagues and staff
Skilled in developing, implementing, and administering work processes
Strong organizational and time management skills; strong attention to detail

The base salary range for this role is $70,000-$85,000 based on the selected candidate's qualifications, market data/ranges, and internal equity. This position is also eligible for a yearly bonus. This position is also eligible for an annual bonus, health, dental, vision & mental health insurance, 401(k) with company match, Flexible PTO, a monthly $100 wellness stipend and various other perks

Everly Health

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