Integrity Urgent Care is seeking a highly motivated and experienced Clinic Manager to join our team. As a leading healthcare provider in Texas, Integrity Urgent Care offers comprehensive urgent care services for non-life-threatening illnesses and injuries. In addition, we provide occupational medicine, workers compensation, behavioral health, virtual primary care, and facility-based primary care.

As the Clinic Manager, you will play a pivotal role in ensuring the smooth operations of our urgent care facility. You will be responsible for overseeing all administrative and clinical aspects of the clinic, working closely with healthcare providers and staff to deliver exceptional patient care.

We are looking for an individual who excels in a fast-paced environment, possesses strong leadership skills, and has a passion for providing high-quality healthcare services. If you are looking for an opportunity to make a positive impact on the well-being of individuals in your community, join our team at Integrity Urgent Care.

Responsibilities

Participates in clinic management discussions with the CEO, COO, Area Operations Manager and provider partners
Ensures that new hires are oriented and have successfully completed all new hire training
Provides constructive feedback to employees as needed. Participates in the disciplinary action of employees as needed
Participates in the interviewing and hiring process. Ensures that lab policies and procedures are being observed and makes corrective action when issues arise
Oversees ordering for medical and office equipment in the clinic
Creates local marketing plans and coordinates marketing events with clinic and corporate team
Ensures that deposits are taken to the bank at least twice a week
Reviews financial reports with management and assists in improving clinic financials
Ensures that clinic is staffed appropriately by publishing schedule for the front and back office, overseeing call ins, and covering shifts when unable to find coverage for patient liaisons or patient care specialists
Submits invoices to COO weekly for processing
Handles patient complaints and involves appropriate management team members when appropriate. Conducts staff meetings when appropriate
Maintains current PSS and non-provider clinical competencies in order to monitor and evaluate the quality of care being offered in clinical sites
Ensures adequate staffing for clinical team. This may require covering shifts as needed in order to ensure appropriate coverage is available
Other duties as assigned. This is a safety sensitive position

Requirements

Bachelor's degree or equivalent experience
At least 1 year of previous experience in supervisory or management position
Strong leadership and communication skills
Knowledge of healthcare regulations and compliance standards
Ability to prioritize and manage multiple tasks effectively
Proficient and able to train others in common computer programs, such as Microsoft Office, Internet and Email
Excellent organizational and problem-solving abilities
Superior customer service skills to handle escalated issues
Must have valid drivers license

Benefits

Integrity Urgent Care offers a great working environment in state-of-the art urgent care facilities with the following perks:

Work-life balance with a flexible schedule
Competitive pay
Generous PTO
Health
Dental
Vision
Retirement package with employer match
Short-term disability + long-term disability options
Life insurance

Integrity Urgent Care-TX

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Clinic Manager