At Frontier Health, we're transforming healthcare. Our patients get access to the care they need quickly and efficiently while experiencing improved health outcomes for the first time in their life. Join us in shaping the future of healthcare!
DO THE BEST WORK OF YOUR LIFE
We’ve redefined patient care and engagement, proving it's possible to build a premium healthcare brand. Supported by top healthcare funds and industry leaders, our strong team is rethinking collaboration and building a global, household name. Join us as a Medical Assistant (MA) and do the best work of your life.
WHAT YOU’LL BE DOING
- Educate and empower members on how they can use their membership inside and outside of Frontier
- Be on a team! Work with your paired PCP’s to create surprise and delight for your mutually assigned patient panel (we keep those panels small too)
- Be a quarterback for your PCP’s - Your PCP’s call the plays and you help carry the ball forward. Coordinating and anticipating physician needs related to patient care to set him or her up for success, Coordinate with our contracted outside service providers (imaging, labs, or specialists), keeping an eye on inventory and order more when necessary
- Perform phlebotomy and IV procedures to assist in patient diagnostics and treatment
- Assist providers with procedures to ensure smooth and efficient patient care
- Welcome all members at any point of contact. Healthcare can be scary, but your smiling face and attention to detail lets them know they are in good hands
- Create regular follow up to ensure members feel cared for and know that YOU "got their back" in the complicated medical system
- Customize the member experience by communicating directly with your patients by phone, text, and email
- Work collaboratively with colleagues to restock exam rooms and manage inventory of supplies, instruments and equipment in the lab. Perform daily housekeeping tasks to maintain cleanliness and organization in the clinic
- This role requires the use of a personal cell phone for efficient communication and collaboration with team members, clients, and stakeholders
- Customer Engagement -Represent the medical facility at community events, health fairs, and outreach programs to promote services and educate the public
SOUND LIKE YOU?
- A minimum of 1 year of experience as a Medical Assistant
- Must be proficient at performing electrocardiograms (ECG/EKG), phlebotomy, and injections (SC and IM)
- Must have experience with use of an Electronic Health Record
- Must be adaptable to change in process and technology
- Excellent communication and organizational skills, as well as the ability to work effectively with healthcare providers
- Prior experience working in primary care