Dr. Jitesh Patel started Advanced with one goal in mind – to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients – and we always put our employees and our patients first.

Come work with a purpose and with colleagues who care about you. Grow to your full potential and enjoy the reward of providing compassionate and personalized healthcare.

What We Offer

A great place to work!
Dedicated to work life balance
- Great hours Monday-Friday (NO nights, NO weekends, NO holidays)
- Paid time off that increases with tenure
Committed to growth and development:
- Education programs that include tuition, certification and license reimbursement
- Cross training programs for OR RNs and Medical Assistants
Passionate about our employees:
- Employee appreciation and years of service programs
- Health, dental, vision, life, disability and 401(k)
- 8 weeks paid maternity/new mother’s leave program
All over Metro Atlanta! With 15 locations in metro Atlanta, we are sure to have something close to home

Who You Are

Driven by a desire to make a difference.
Passionate for providing superior healthcare
Committed to serving our patients
Dedicated to teamwork
Positive, Innovative, and Resourceful

MISSION

The Pre-Operative Educator is responsible for contacting all patients with an upcoming surgical procedure to review an in-depth medical history and provide pre-surgical instructions. They must possess an enhanced attention to detail to ensure optimal patient outcomes and safety.

OUTCOMES

Accurately and effectively utilize clinical knowledge to appropriately identify and assess patient history, medications, and potential risks associated with undergoing a surgical procedure in an ambulatory surgery center (ASC).
Possess emotional intelligence to offer support and reassurance to patients prior to their procedure.
Understand practice dynamics in order to efficiently direct patient questions for optimal response.
Ensure optimal customer service by utilizing feedback provided by quality assurance reviews to enhance patient experience.
Utilize departmental and interdeparmental resources to determine appropriate actions required in order to satisfy patient need.
Adequately communicate through various electronic sources including, but not limited to, Microsoft Office Suite, EMR, email, and online chat platforms.

COMPETENCIES

Job Related Competencies

Decision Quality: Making good and timely decisions that keep the organizations moving forward
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people related organizational dynamics.
Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Resourcefulness: Securing and deploying resources effectively and efficiently.
Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.

Cultural Competencies

Advanced Values:

People
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Heart
- Patient Focus: Building strong patient relationships and delivering patient centric solutions
Service
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
Excellence
- Cultivates Innovation: Creating new and better ways for the organization to be successful

Behaviors

Being Resilient:
- Rebounding from setback and adversity when facing difficult situations
Self-Development:
- Actively seeking new ways to grow and be challenged using both formal and informal development challenges
Optimizes Work Processes:
- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Professional Communication:
- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone

Qualifications

Basic Qualifications:

Education

High School Diploma or GED

Preferred Qualifications

Previous, Job Relevant Work Experience:

Previous experience in Urology/Gynecology field
Previous experience in Clinical or Call Center setting

Credentials/Licensures

Certified Medical Assistant OR
Licensed Practical Nurse

Advanced Urology

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Pre-Operative Educator - Medical Assistant