Summary
Under the direction of the Baxter Regional Outpatient Surgery Center Director, the Registrar is responsible and accountable for registering all patients for the Outpatient Surgery Center. The Registrar may also facilitate the pre-registration of all indicated patients via phone call registration prior to the date of service. The Registrar is responsible for ensuring that all regulatory and insurance specific documentation is presented to each patient for signature. The Registrar is responsible for verifying that, if indicated, medical necessity has been met. If medical necessity has not been met, the Registrar is responsible for the patient notification of all non-covered items and obtaining the patient’s signature on the Advanced Beneficiary Notice of Non-coverage (ABN). The Registrar is responsible for verifying benefits and eligibility as well as the calculation of the patient’s estimated responsibility and the notification of the responsibility to the patient. The Registrar is responsible for ensuring that all patient registration information is accurately verified 100% of the time.
Under the direction of the Baxter Regional Outpatient Surgery Center Director, the PST Scheduler is responsible and accountable for working hand in hand with both affiliated and non-affiliated physician’s offices as well as other hospital departments to schedule patients for pre-surgical testing. The scheduling of appointments with pre-surgical testing may occur as the result of all of the following: electronic orders received, faxed orders received and phone call orders received. The scheduler functions as a liaison between physician’s offices and peri-operative units of the surgery center to ensure excellence in care is maintained throughout the continuum of care. Must be able to use the scheduling software to schedule pre-surgical testing accurately.
Job Requirements
Education: High School Diploma or equivalent
Experience: 12 to 18 months related healthcare and/or customer service. Must have advanced computer software skills.
Other: Prefer applicant will have a working knowledge of medical terminology, ICD 10, CPT and HCPCS coding basics. Adaptability to multiple systems is essential.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without an accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform the following: Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions. Spend 8 hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to stand and walk, bend, squat, and twist, and occasionally lift up to 20 pounds with proper body mechanics. Acuity to the five senses required. Must be able to handle critical and highly stressful situations with efficiency and composure.
Work Environment
Office setting
PI256063995
